Implementation
We supply a comprehensive step by step guide to each phase of the implementation
process.
We also provide a range of consultancy services to assist in the implementation,
if required.
Optimize is scaleable: it can run on a single PC, a small group of PCs or on a network
server.
Browser-based access for all employees makes delivery quick and simple.
Links
Optimize has working links from and to ESR.
We are authorised to connect to the NHS N3 network.
Optimize also links to SPS and other payroll systems.
Training and Support
Training is available via e-learning modules provided with Optimize.
Online help is available across the system.
Support calls and user queries can be logged by phone or email.
Helpdesk staff respond in a prompt and friendly manner and have detailed system
knowledge.
We can connect to your system via N3 to provide support.
Optimize is constantly evolving in response to enhancement requests and statutory
changes, and all customers receive new releases free of charge.
Reliability
Optimize is a strong and robust system with tried and tested software, ensuring
no downtime.
We monitor the system using remote diagnostic tools.